Chat
Type at your own pace and send photos along the way. Great for quiet nights, quick questions and anything you'd like to have in writing afterwards.
A new idea from vaerksted
Feeling poorly? Let's talk.
Synthetic Practitioner is a friendly AI general practitioner you can chat with, call or see on video, any time of day or night. Show it that rash, describe that cough, ask the question that's kept you up. It listens patiently, explains things in plain language and helps you decide what to do next. When you need a human doctor, it gets you one.
- No phone queue at 08:00, no waiting room
- Chat, voice or video, in Danish or English
- Made with families with small children in mind
We're still building it. Joining the waitlist is free and doesn't commit you to anything.
Synthetic PractitionerAI practitioner · replies in seconds
Hi, my 2-year-old has 39.2 °C fever tonight. She's drinking, but she's really tired.
Oh, poor thing, and poor you at this hour. Let's figure it out together. When she's awake, does she respond to you and look at you like usual? And have you noticed any rash?
Yes, she's cuddly and even played a bit. No rash.
Those are really good signs. Fever is the body fighting an infection and isn't dangerous in itself. Keep offering drinks and let her rest.
I'll check in with you in the morning. If she gets floppy, hard to wake or breathes with effort, call 112 straight away.
Voice call · 02:14
Synthetic Practitioner AI
You: He's got a barking cough and just woke up crying.
AI: That sounds scary at night. When he's calm, do you hear a high, squeaky sound as he breathes in?
You: Only when he cries.
AI: That sounds like croup, which is very common at his age. Hold him upright and keep him calm. If he struggles to breathe or goes pale or blue, call 112.
Your camera
Synthetic Practitioner AI
Illustration of the planned experience. You're always told you're talking to an AI.
24/7awake when you are
Chat · call · videowhatever feels easiest
Photo feedbackrashes, bites and spots
A human when neededlicensed doctors ready to take over
Three ways to talk
However you feel like talking, we're here.
Sometimes you want to type quietly next to a sleeping child. Sometimes you just want to hear a calm voice. And sometimes it's easier to show than to explain.
Voice call
Just talk, hands free, while you rock a crying baby or pace the hallway. It listens to the cough, asks gentle questions and talks you through what to do.
Video call
Show a rash, a swollen eye or how your child is breathing. The AI can point out what it notices on your camera and guide you through simple checks, like the glass test.
Photo feedback
Snap a photo. See what it sees.
Send a picture of a rash, a bite or a patch of dry skin, and the AI marks up what it notices right on top of your photo: the shape, the size, the spots worth watching. Then it explains in plain words what it might be and what to do. Try an example below.
What I notice
What it might be
What you can do
Get help straight away if
Illustrated examples, not real patients, and not medical advice. Photo feedback is an assessment to help you decide what to do next, not a diagnosis. Photos are only used for your consultation, and you can delete them at any time.
For families with small children
For the 2 a.m. "is this normal?" moments
Small children get ill often, usually at night and usually just after the doctor's office has closed. Synthetic Practitioner helps you work out whether it can wait until morning, what you can do at home, and when it's time to get help now. Tap a card to see how it helps.
FeverHow high is too high? When to worry
How it helps: asks about age, how your child is drinking, sleeping and playing, and explains what the number on the thermometer actually means.
Get help now: baby under 3 months with a temperature of 38 °C or more, a child who is floppy, hard to wake or has a rash that doesn't fade under a glass.
Rashes & spotsViral rash, eczema, hives, bites
How it helps: send a photo or show it on video. The AI marks what it sees and walks you through the glass test.
Get help now: small red or purple spots that don't fade when pressed, especially with fever. Call 112.
Croup & night coughsThat barking cough
How it helps: on a voice call it can listen to the cough and your child's breathing, and help you keep calm and keep your child calm.
Get help now: noisy breathing at rest, pulling in between the ribs, drooling or trouble swallowing, pale or blue lips.
EaracheTugging at ears, crying at night
How it helps: advice on pain relief and comfort, and whether it's likely to settle by itself, as most ear infections do within a few days.
See a doctor: pain lasting more than 2–3 days, fluid from the ear, or swelling behind the ear. A doctor needs to look inside the ear.
Tummy bugsVomiting, diarrhoea, fluids
How it helps: a simple fluid plan (little and often, oral rehydration salts) and how to spot the signs of dehydration.
Get help now: no wet nappy for 8 hours or more, very drowsy, green vomit, blood in the stool, or a baby who can't keep anything down.
Daycare bugsHand, foot & mouth, conjunctivitis, lice
How it helps: recognising the common things children bring home from daycare (vuggestue and børnehave), what helps, and when they can go back.
See a doctor: a child who won't drink because of mouth sores, or an eye that's red, swollen and painful.
Bumps & fallsHead bumps, small cuts, burns
How it helps: what to look for in the hours after a knock to the head, simple first aid, and when a cut needs stitches.
Get help now: loss of consciousness, repeated vomiting, unusual drowsiness or confusion after a head injury. Burns larger than your child's palm.
Babies & new parentsNappy rash, sleep, feeding, teething
How it helps: gentle, judgement-free answers to all the "is this normal?" questions, including the ones you feel silly asking at 3 a.m.
Get help now: a baby who is unusually floppy, feeds much less than usual, or has trouble breathing.
And for the grown-ups too
The everyday things you'd bring to your GP
"How urgent is this?"
Describe what's wrong in your own words. You'll get a clear answer: take care at home, see a doctor this week, call the out-of-hours line now, or call 112.
Common illnesses
Colds, flu, sore throats, urinary discomfort, allergies, back pain. Practical self-care and the warning signs to watch for.
Making sense of results
Lab results on sundhed.dk or a hospital letter full of jargon? It explains the terms in plain language and suggests what to ask your doctor.
Questions about medicines
How to take it, common side effects, what to do if you forgot a dose, and what not to combine. Information, not a new prescription.
Living with a long-term condition
Support between check-ups for diabetes, high blood pressure, asthma and COPD, including knowing when to contact your own doctor.
Feeling low or stressed
A kind place to talk about sleep, stress, low mood or worry, with self-help that works and a direct route to real people and crisis lines when needed.
How it works
From "hmm, that's odd" to peace of mind
- 1
Sign in with MitID
So we know it's you, and so your children can be added safely to your account.
- 2
Chat, call or show us
Pick whatever's easiest right now. Add photos any time during the conversation.
- 3
Get a clear plan
What it might be, how urgent it is, and what to do next, written down for you to keep.
- 4
A doctor, if you need one
Need a prescription, sick note or referral? A licensed doctor takes over, with your summary and photos already attached.
Being honest about the limits
What an AI practitioner is not allowed to do in Denmark
Healthcare in Denmark is carefully regulated, and we think that's a good thing. Here's exactly where the line is. For each of these, a licensed doctor takes over.
Prescribe medicine
Only authorised doctors (and, within their fields, a few other professions such as dentists) may issue prescriptions (recepter). The AI can explain medicines but can't prescribe, renew or change them.
Call itself a doctor
"Læge" is a protected title under the Authorisation Act. On chat, voice and video, the AI always says it's an AI and never poses as a human physician.
Issue sick notes or certificates
Medical certificates (lægeerklæringer) for employers, daycare, insurers, municipalities or driving licences must be signed by a doctor who takes professional responsibility.
Make referrals
Referrals (henvisninger) to specialists, hospitals, physiotherapists or psychologists must come from a doctor. The AI can tell you when one is likely needed.
Give a final diagnosis or treat
Photo and video feedback is an assessment, not a binding diagnosis. Treating illness is reserved for authorised health professionals, and unauthorised treatment that puts people at risk counts as quackery (kvaksalveri).
Replace your family's own GP
Your assigned GP (egen læge) in the public health system stays your and your children's GP. We work alongside the public system, not instead of it.
Handle emergencies
We're not an emergency service. If the AI notices signs of something serious, such as trouble breathing, a rash that doesn't fade or suicidal thoughts, it stops and tells you to call 112 or a crisis line.
Examine your child physically
A camera can't replace hands. Listening to lungs, looking inside ears, blood tests, swabs and vaccinations all happen in a clinic.
The rules we build under
Authorisation Act (Autorisationsloven)
Defines who may practise as a doctor, protects the title "læge", reserves certain activities for doctors and prohibits unauthorised treatment that puts people at risk. It's the main reason the AI assesses and advises, while a licensed doctor makes clinical decisions.
Health Act (Sundhedsloven)
Sets out patients' rights: informed consent, confidentiality and access to your own records. Young people aged 15 and over can consent to their own treatment; for younger children, a parent with custody consents. Consultations with our doctors are recorded in a patient record under the Danish record-keeping rules.
Medicines Act & prescription rules (Lægemiddelloven)
Only authorised prescribers may prescribe medicines, and prescriptions go through the national electronic prescription system. The AI has no access to issue them.
EU Medical Device Regulation (MDR 2017/745)
Software that assesses symptoms or analyses photos of skin is generally a medical device and must be CE-marked before it can be put on the market in the EU. The Danish Medicines Agency (Lægemiddelstyrelsen) supervises medical devices in Denmark. We won't launch before the required conformity assessment is complete.
EU AI Act
AI that is, or is part of, a regulated medical device is high-risk, which brings requirements for risk management, data quality, human oversight and logging. The Act also requires people to be told when they're interacting with an AI, which matters especially for our voice and video calls. Our AI's face and voice are always labelled as AI.
GDPR & the Danish Data Protection Act
Health data, including photos of your skin and your children's, is a special category of personal data (GDPR Art. 9). It's processed only on a valid legal basis, kept in the EU, encrypted, never sold, and never used for advertising or training without explicit consent. You can see, export and delete it.
Supervision by the Danish Patient Safety Authority
The doctors behind the service are supervised by Styrelsen for Patientsikkerhed, and online health services must be registered as healthcare providers (behandlingssteder). Adverse events are reported and handled as in any other Danish clinic.
Marketing of health services
Danish rules require marketing of health services to be accurate and not misleading. That's why this page is clear about what the AI can't do, and why we don't promise outcomes.
A summary of the regulatory framework for information only, not legal advice. The final service design is subject to review by legal counsel and the relevant Danish authorities.
FAQ
Questions you might have
Is it a real doctor?
No, and it'll always tell you so. Synthetic Practitioner is an AI trained to hold a medical conversation the way a kind, thorough GP would. The face and voice on video and voice calls are generated by AI too. When a licensed doctor is needed, you're handed over to a real person, and it's always clear who you're talking to.
Can I use it for my children?
Yes, that's one of the main reasons we're building it. Parents will be able to add their children to their account through MitID. For babies and very young children, the AI is extra cautious and quicker to recommend a human doctor.
What happens to the photos I send?
They're used for your consultation only, stored encrypted in the EU as part of your record, and you can delete them. They're never shared, sold or used to train the AI without your explicit consent.
Do I need video for it to work?
Not at all. Chat works everywhere, voice is great when your hands are full, and video is there when showing is easier than explaining.
When will it launch?
We're still building it. We'll open to waitlist members in small groups once the service has passed the required medical device and safety approvals, and we'll email you before that happens.
What will it cost?
Pricing isn't set yet. Our aim is for talking to the AI practitioner to cost much less than a private online consultation, with a clear price for any handover to a human doctor.
Who's behind it?
Synthetic Practitioner is being built by vaerksted.
Early access
Come and try it with us
Join the waitlist and we'll invite you as soon as we open. Early members help shape the product: how it talks, what it handles, and when it should hand over to a human.
- Early access before public launch
- A few friendly updates, no spam
- Leave the list whenever you like
You're on the list!
Thank you. We'll send you an email as soon as early access opens.